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NI Railways implement new Mobility Scooter Policy

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Translink NI Railways is advising passengers that a new mobility scooter policy will be in effect from July 1st 2016.  It will now be easier for scooter users to travel easily on rail services throughout Northern Ireland.

Hilton Parr, Head of Railway Services, Translink said, “From 1st July 2016 mobility scooters must be assessed and approved for travel in advance of your journey.  An approval sticker will be issued for display on the scooter.

This new policy will simplify the procedure for passengers as their scooter should only need to be inspected once.  Following approval, passengers will be able to travel with confidence on our rail services subject to availability of a designated space onboard.’

Passengers wishing to travel with a mobility scooter should contact 028 9066 6630 to arrange to have it inspected at one of our train stations in advance of your travel date.

In order for mobility scooters to be carried safely on NI Railways services, we would advise users that scooters must be parked in a designated space in the carriage and passengers must dismount and sit in a seat during the journey.

For the safety and comfort of other passengers, scooters must not be parked in the vestibule at any time.

We would also advise users that any alterations made to scooters after they have been inspected may invalidate the approval sticker

In order to guarantee access to rail services, we would advise wheelchair and mobility scooter users who are planning to board or alight at an unstaffed rail halt to call our Contact Centre 24 hours prior to travel to check whether the halt is accessible.

Wheelchair and scooter users wishing to travel on the Belfast to Dublin Enterprise service should reserve a place through our Contact Centre 24 hours before travel to ensure staff  are prepared and have the required equipment.”

Go to translink.co.uk to download the Translink Access Guide or Translink Access Policy

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