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Patients failed to attend over 3,700 appointments at Causeway Hospital in 2015/16

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The Health Minister Michelle O’Neill has revealed that patients failed to attend over 3,700 appointments at Causeway Hospital in 2015/16.

This was revealed in response to a question tabled by East Londonderry MLA Adrian McQuillan.

Speaking in the assembly, Minister O’Neill said : “Provisional data for 2015-16 indicates that there were 52,303 new and review attendances at Causeway Hospital. Some 3,779 patients, of whom 995 were new appointments and 2,784 were review appointments, did not attend their appointment, which represents a did not attend (DNA) rate of 6·7%. This is lower than the average regional DNA rate of 8·3% in 2015-16.

“The Northern Health and Social Care Trust has the lowest rate of patient non-attendance of all the trusts: 6·5% in 2015-16 against the average of, as I said, 8·3%. Measures taken by the trust include using a text reminder service, which has reduced the did not attend rates for hospital appointments, and reminders are sent out three days prior to an appointment date with a telephone number to call if the patient is unable to attend.”

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