Causeway Coast and Glens Borough Council is inviting views from ratepayers, customers and those with an interest in the Borough on its draft performance improvement objectives for 2016/2017. Final objectives will be set in the context of a performance improvement plan.
Part 12 of the Local Government Act (NI) 2014 sets out a General Duty of Improvement whereby the Council is required to make arrangements to secure continuous improvement in the exercise of its functions. As part of this same duty the Council is also required for each financial year, to set improvement objectives for the services it provides and to secure arrangements for achieving them.
Public consultation is an important element in the process of setting the objectives. The duty is subject to an annual audit and assessment by the Northern Ireland Audit Office. The Performance Duty requires each performance objective to relate to at least one of seven prescribed aspects of improvement namely Strategic Effectiveness; Service Quality; Service Availability; Fairness; Sustainability; Efficiency and Innovation.
Consultation forms can be found here.
Completed questionnaires or other feedback should be returned no later than Friday 17th June 2016 to: [email protected]