Sold between 1st July and 31st december 2015
Model number: SCSS12 / SCSS13
Fitted with ‘KDJ’ brand Plugs
Model number information can be located on the white label attached to the base of the slow cooker.
KDJ plugs can be identified by the letters KDJ printed between the two base pins on the plug.
We have identified that on a very small number of units, the plug may unexpectedly break, exposing live parts – posing a risk of electric shock.
As a precautionary measure, we are recalling affected model numbers fitted with KDJ plugs from customers. No other Tesco products are known to be affected.
What you should do:
If you have an affected slow cooker please stop using it immediately.
Please return the affected product to store where a full refund or replacement will be given. No receipt is required.
If you require further details, please contact the Customer Services directly on UK: 0800 505 555 or ROI:1850 744 844