Local Home Care Provider Tops Off Excellent Year with Multiple Award Successes 

With 2023 on the horizon, leading local home care provider, Bluebird Care Coleraine, have been honoured for multiple prestigious awards to mark the impact they have made on the local community over the past year.   

Bluebird Care Coleraine support older people and other adults to live independent lives in the comfort of their own homes across Coleraine and the surrounding areas.   

Despite the challenges of the pandemic, the Bluebird Care Coleraine team have continued to thrive, working tirelessly to deliver their crucial services, and ensuring that their customers could continue to receive the care and support they needed. This was all achieved while still progressing and building the service, growing their care offering and the number of people they extend support to.   

Indicative of their endeavours this year, the team were recently named winners of the Gold Star Award at the Families First NI North West Awards for exemplary care in the community, following an anonymous nomination from a member of the public.   

However, their successes did not end there, as in late November Care Manager at Bluebird Care Coleraine, John Fox, fought off fierce competition to be named the inaugural ‘Employee of the Year’ at the Causeway Coast and Glen’s People Awards.   

The awards, hosted by Causeway Chamber of Commerce, are a celebration of the best business successes from across the area, and recognise the commitment, leadership, and overall efforts of local organisations and individuals who have one thing in common – dedication to achieving excellence.     

The accomplishment honoured the enormous service John has made to Bluebird Care Coleraine since joining the team six years ago. He has overseen the implementation of a great many positive changes and demonstrated incredible leadership during the pandemic. Thanks to his quick eye for simplifying processes and his steady leadership, he has helped to maintain the high standards of care Bluebird Care Coleraine are known and recognised for.   

To crown off the year, Care Assistant at the home care provider, Diane Weir, was highly commended as a finalist at the National Bluebird Care Awards, where she was shortlisted out of hundreds of Care Assistants from over 200+ Bluebird Care franchise businesses throughout the UK and Ireland.  

Diane is highly valued by both team members and customers alike. She is calm, patient, and empathetic and is extremely receptive to the needs of her customers, going the extra mile to make them feel valued. She also always finds time to use her extensive experience to mentor and support new members of the team, guiding them and giving them the confidence to deliver expert care to their customers. These points were paramount to her award success.  

Reflecting on their award successes, Sue MacLaughlin, Director of Bluebird Care Coleraine, said:   

“We’re delighted with our honours and so proud of our entire team. Every single day they all go above and beyond to deliver fantastic care to our customers and have remained unflappable in their responsibilities, all while dealing with the challenges of a pandemic.  

“Not only this, but we have also continued to grow and develop as a business. John deserves huge credit for his integral role in constantly looking for ways in which we can improve our services and deliver care to more people, while members of our team like Diane, who has been with us over the last 12 years, has demonstrated incredible loyalty and dedication to her role, which gives our customers great confidence and assurance they are in safe hands. Bring on 2023!”