The winners of the Northern Ireland Hotels Federation (NIHF) competition to find the best housekeeping teams in Northern Ireland were announced at a glittering awards ceremony in the Hilton Templepatrick on Wednesday 11th March 2020.
BBC’s weather guru Barra Best hosted the event forecasting an evening of excitement with a sunny outlook for the winning teams.
This year there were four categories acknowledging recent expansion and increased rooms within the hospitality and tourism sector.
In the hotly contested Under 50 bedrooms category, the winner was Tara Lodge and the Runner Up was Shipquay Boutique Hotel Derry. Meanwhile, in the 50-99 bedrooms category, the winner was Belmore Court & Motel and the Runner Up was Ballygally Castle Hotel. In the 100-149 bedrooms category, the winner was Ibis Belfast City Centre and the Joint Runner Up awards went to Maldron Belfast International and Roe Park Resort. Finally, in the 150 bedrooms and over category, the winner was Grand Central Belfast with Jury’s Inn Belfast scooping the Runner Up Award.
General Manager Michael Marshall from Roe Park Resort said:
“It is a very strong performance by Roe Park Resort who have taken a joint runner up title at the Hotel Housekeeping Awards. The team is a real exemplar for the 100-149 bedrooms category. This competition recognises the important role housekeepers play and highlights how housekeeping can be a defining factor in a successful hotel. It is so important to recognise our people, as they are the lifeblood of the industry.”
Congratulating the winners NIHF President Stephen Meldrum said: “This year marks the 11th Housekeeping Awards competition, and we had a record 72 entrants from our hotel, guesthouse and guest accommodation members.
“It’s amazing to think that the first year we had a lunch in the Wellington Park with 50 people and that a decade later we have over 150 people enjoying an awards night of glitz and glamour here at the Hilton.
“This competition recognises the housekeeping teams of Northern Ireland, and the vital part they play in the running of our hotels. The Federation acknowledges the importance of their role and is delighted to have the opportunity to celebrate their success.
“It’s a very brave thing to put yourself forward. As a hotel manager, I depend on my housekeeping team and realise how important they are to guests. They underpin the entire guest experience and display commitment on a daily basis that goes above and beyond the call of duty.”
NIHF CEO Janice Gault added: “I want to acknowledge the support we received from a number of sponsors. As an organisation, the NIHF realises the importance of collaboration, and we are indebted to Tourism Northern Ireland, Bunzl Rafferty Hospitality Products, Ecolab, King Koil and Linencare for their generous support. Without their assistance it would not be possible to stage the awards or the competition.”